Effective from 8 November 2026.
These terms are an agreement between you and MarginMinds, a sole proprietorship of Arunkumar Rajagopal, Coimbatore, Tamil Nadu (GSTIN 33BDJPR5685K1ZV) ("NoSoloGo", "we", "us"). By creating an account or using NoSoloGo you agree to them, and to our Privacy Policy, Refund and Cancellation Policy and Community Rules. Partners also agree to the Partner Agreement.
1. What NoSoloGo is
NoSoloGo is an online marketplace where customers book independent partners by the hour for activities in public places, such as a movie, shopping, an event, a city walk or a hospital visit. We provide the platform, ID checks, payments and support. We are not a party to the meeting itself, and partners are not our employees or agents.
NoSoloGo is not a dating, escort or romantic service. Any request or offer of a sexual or romantic nature is forbidden and leads to removal.
2. Who can use it
- You must be 18 or older and able to enter a binding contract under Indian law.
- You need one account, with your own mobile number and email. Don't create accounts for other people or more than one for yourself.
- To book or to be listed you must pass our ID check (a government ID and a selfie). We may refuse or remove any account at our discretion, for example when an ID can't be confirmed.
3. Your account
- Keep your password private. You are responsible for what happens on your account.
- Keep your details true and up to date.
- You can delete your account from your Profile page once nothing is open (bookings, reports, fees or unpaid earnings). See the Privacy Policy for what we keep afterwards.
4. Bookings
- Bookings are only for public places, between 8 AM and 9 PM, for up to 6 hours, at least 3 hours ahead and up to 30 days ahead.
- Sending a request is free. A request is a booking only after the partner accepts it and you pay within 2 hours (time counted between 8 AM and 9 PM).
- If a partner accepts and you don't pay in time, or you cancel after they accept but before paying, a non-payment fee (₹30 at launch) is due before you can send another request. Repeated unpaid acceptances (3 in 30 days) block new requests for 7 days.
- You may have up to 3 open requests and send up to 5 requests a day.
- The price is the partner's hourly rate for that activity times the hours booked. Partners set their own rates. Your own travel, tickets, food and other costs at the activity are not included and are agreed directly between you and the partner in the chat.
5. Payments
- Payments are processed by Razorpay. We never see or store your card or bank login details.
- You must pay only through NoSoloGo. Paying or asking for money outside the platform is a breach of these terms.
- Cancellations and refunds follow the Refund and Cancellation Policy. Payment gateway charges are not refunded.
6. Conduct
You agree to follow the Community Rules. In particular you won't share phone numbers or other contact details to move off the platform, harass anyone, use fake details, or use NoSoloGo for anything illegal.
7. Chat and reports
- Chat opens once a booking is paid. Messages that look like contact details may be blocked.
- Our staff may read a booking's chat when reviewing a report or a safety concern. Every such view is logged.
- Problems with a booking must be reported from the booking page between its start and 24 hours after it ends. We review reports and decide on refunds and payouts. Our decision on the platform side (refunds, payouts, account action) is final, without affecting your legal rights.
8. Your safety and responsibility
We check IDs and set rules, but we cannot supervise meetings or guarantee anyone's behaviour. You meet partners or customers at your own judgement and should follow our safety tips. In an emergency, call 112.
9. Suspension and removal
We may pause, limit or remove an account, listing or booking if we reasonably believe these terms or the Community Rules were broken, a law requires it, or someone's safety is at risk. Where we can, we tell you why. Serious cases may be reported to the police.
10. Limits on our liability
- NoSoloGo is provided "as is". We try to keep it working but don't promise it will always be available or error-free.
- We are not liable for the acts or words of customers or partners, or for loss, injury or damage arising from a meeting, except where Indian law does not allow this to be excluded.
- Where we are liable, our total liability for a booking is limited to the amount paid to us for that booking, and for a partner plan to the plan fee paid.
11. Intellectual property
The NoSoloGo name, logo, design and software belong to MarginMinds. You keep rights in what you upload (such as profile text and photos) and give us permission to show it on NoSoloGo for as long as it is listed.
12. Changes
We may update these terms. For important changes we'll show a notice on the site or email you before they apply. Using NoSoloGo after the change means you accept it.
13. Law and disputes
These terms are governed by the laws of India. Please contact us first; most issues can be sorted out quickly. Courts in Coimbatore, Tamil Nadu have jurisdiction, without affecting your right as a consumer to approach a consumer commission.
14. Contact and grievances
Support: support@nosologo.com. Grievance Officer: Arunkumar Rajagopal, grievances@nosologo.com, Coimbatore, Tamil Nadu. We acknowledge complaints within 24 hours and aim to resolve them within 15 days. See the Contact page.